ABOUT

Dawn Monroe
Certified Microsoft Office Master
Trainer | Speaker | Consultant

ABOUT DAWN MONROE

For more than 26 years, Dawn Monroe has been active with corporate education and training. She is an energetic professional with a winning combination of organization, leadership, creativity and computer skills.  Dawn has a unique ability to translate technical concepts in a simplified, fun way, and empowers business professionals through ongoing skill development.

Dawn consults and contracts privately in the Wichita, KS, area, and around the United States, with a variety of technical educational offerings.  She is connected in her community as a  member of the Wichita Regional Chamber of Commerce,  the Wichita Independent Business Association, the International Association of Administrative Professionals which includes the IAAP Greater Wichita Area Branch, and the Wichita Professional Communicators.  Her talents make her a valuable resource around town, where she regularly volunteers for nonprofit organizations. She is often behind the scenes on the computer!

Dawn Monroe on a benchSAFETY DURING COVID-19

In 2020, as we’ve all pivoted to manage our lives during the pandemic, Dawn expanded her virtual offerings to include Zoom and Teams training.  Supporting business operations, both large and small, in a time of great technical need.  She has increased her Zoom capacity to host events as large as 500 participants in either the Meeting or Webinar format.  She can produce, or assist you with producing, a larger scale virtual event.

And to keep everyone safely distanced, many of Dawn’s training sessions are offered simultaneously live online and in the classroom! (Not everyone can handle that BTW!)

BUSINESS & TRAINING EXPERIENCE

How did she get started?  A certification in Interaction Management prepared Dawn to teach essential business skills to employees and supervisors in manufacturing. As computing became the norm in the 90s, Dawn found herself teaching computer skills to business owners and their employees.  She began teaching Windows, Word and Excel in their infancy.  (Remember Lotus 123 and WordPerfect? She taught those too!)

During her five years at Butler Community College as an Adjunct Instructor, Dawn taught Microsoft Office both in the classroom and online. Her duties there also included facilitating staff workshops and student orientation sessions.  She continues that relationship as a contract trainer for BETA @ Butler.

She had a long-term contracting relationship with a well-known training franchise since 1995.  There, Dawn continued to help business professionals learn to use a wide range of computer applications. Her proficiency grew to include Mac and PC-based applications such as Access, Excel, Office 365, OneNote, Outlook, PowerPoint, Project, Publisher, Windows and Word.

Dawn pictured in 1995 with large desktop computer monitors, standing by an overhead projector.
Dawn training in 1995

MICROSOFT OFFICE

Microsoft 365, Teams, Excel, Word, PowerPoint, Outlook, OneDrive, Publisher, Planner, Forms, Access

GOOGLE SUITE

Gmail, Contacts, Calendars, Docs, Slides, Sheets, Forms, Google My Business

SOCIAL MEDIA & OTHER APPS

Zoom, LinkedIn, MailChimp, Canva, Eventbrite, Facebook Business Pages & Events

Ask about your custom software.  Most databases have similarities that can be addressed.

CERTIFICATIONS

Microsoft Office Specialist Master [MOSM]
Includes:  Excel, Excel Expert, Word, Word Expert, PowerPoint, Outlook, Access [MOS]
Microsoft Certified Educator [MCE]
Modern Classroom Certified Trainer [MCCT]
Certified Virtual Educator [CVE]

ACCESSIBILITY & UNIVERSAL DESIGN

Accessibility, and the universal design of documents, is her current passion.  Many students and business professionals are using assistive devices, like computer screen readers, to access your documents and websites.  She doesn’t just talk about it, Dawn shows you HOW to create legally compliant documents that meet government standards.

Dawn Monroe Training DowntownPERSONAL LIFE

Dawn balances a family of three young adults, a 29-year marriage, and a rescued terrier.  She enjoys reading, jigsaw puzzles, getting outdoors when the Kansas weather permits and traveling with her husband.

A patient educator, Dawn’s clients and students find her sincere and approachable, often reporting valuable time savings when learning new skills in her classes and workshops.

Dawn has a Bachelor’s degree in Journalism from the University of Kansas.


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