FAQ

Our training sessions are customized for the users attending each session.  Beginner, Intermediate, and Advanced options are available.
Yes, we customize the training content.  We will assess your organization’s needs and create a training plan to provide appropriate solutions.

On occasion, I will create practice materials from a company’s data set if needed.

Training sessions can be formatted in one-hour, two-hour, three-hour (half-day) or six-hour (full-day) programs.  We are flexible to meet your needs.

We can deliver training virtually on your favorite platform (Zoom, Microsoft Teams or other); as well as in-person in Wichita, KS, or at your business or conference location.

Several factors go into calculating the training rate.  These are some of the items I will consider:

  • Number of Attendees
  • Virtual, Hybrid, or In-Person Delivery
  • Location & Travel Required
  • Complexity of Topic & Customizations Required
  • Single Session or Series of Sessions
  • Training Materials Needed
  • Providing Additional Laptops

I work independently and keep my expenses to a minimum so that I can offer you affordable rates.

Pre-assessments are available on the market and can be a nice tool to discover the actual skill level of your participants. 

However, I prefer to begin sessions with foundational concepts to make sure participants haven’t missed important base-level skills.  It doesn’t hurt more advanced users to review, and levels the learning for all involved.

No prerequisites are required.  I encourage participants to stretch into new skills and concepts.

Yes!  Check the Home page of this website for recent client testimonials!

I generally make a digital handout or a practice file for all of my training sessions.  I often include free quick reference guides and links to additional resources.

Yes, I am always happy to provide a certificate of training attendance if needed.

Many of my one-hour sessions are approved by the International Association of Administrative Professionals for CAP recertification points.

I am not your typical IT professional.  I continue to study and learn so I can translate the technical concepts rolling out in frequent updates to our business software applications.  It is an ongoing process and one that I’m committed to fully serving my clientele.

Yes, I speak regularly for organizations in my community without financial compensation.  Inquire about speaking engagements directly with Dawn.

I also occasionally have programs that are sponsored by a partner organization that will cover the cost for all attendees.  Keep an eye on the calendar of events!

In my effort to keep costs low, I’ve opted to utilize a co-working space called Groover Labs in Wichita, KS.  There are many classroom and conference room spaces available there. 

Attendees are encouraged to bring their own laptops for hands-on, in-person, workshops.

I also keep four laptops to use anywhere, anytime we need them.

Prepare for the Training Conversation

Let’s discuss the priorities for your training to make sure we meet and exceed expectations.

We can deliver training virtually on your favorite platform (Zoom, Microsoft Teams or other); as well as in-person in Wichita, KS, or at your business or conference location. Travel arrangements may need to be included.

In Microsoft applications, the version can usually be found in the File > Account.

Are the majority of users on Windows or Mac computers?

 

Training sessions can be formatted in one-hour, two-hour, three-hour (half-day) or six-hour (full-day) programs.  We are flexible to meet your needs.

 

Share your timeline and best dates/times so that we can begin planning and holding dates that work best for you.

If you have budget constraints or a complex approval process, please let us know.

Several factors go into calculating the training rate.  These are some of the items I will consider:

  • Number of Attendees
  • Virtual, Hybrid, or In-Person Delivery
  • Location & Travel Required
  • Complexity of Topic & Customizations Required
  • Single Session or Series of Sessions
  • Training Materials Needed

I work independently and keep my expenses to a minimum so that I can offer you affordable rates.